Is the water treated with chlorine?

Yes. Sodium hypochlorite is added to disinfect the water. Typical dosage is 1.0 ppm.

Water is billed in cubic feet - how many gallons are in one cubic foot of water?

There are approximately 7.48052  gallons in one cubic foot; multiply 7.48052  times the number of cubic feet of consumption on your bill to determine how many gallons were used.

What is the minimum monthly bill? For what amount of water?

The current minimum monthly bill is $37.00  (plus tax if applicable) for up to 300 cubic feet; the minimum quarterly bill is $111.00 for up to 900 cubic feet.

How often does NWD send bills?

Bills are mailed monthly and quarterly; with some exceptions, commercial accounts are billed monthly and residential accounts are billed quarterly.

How much water can a family of four expect to use in a 3 month period?

Usage is a huge variable. Depending on the size of a family and how conservative a family is, consumption can range from less than 900 cf to 3600 cf.

Why is my water bill so high this month/quarter?

Your meter registers the amount of water that runs through it each month/quarter. If your bill is higher than normal for you, the first thing to do is check for leaks. Many times the culprit is a leaking flush (they can seep occasionally or quietly, making the leak difficult to detect; the District has dye-tabs available – free to our customers - for leak detection in a flush). Other places to check are leaking faucets, including outside faucets and broken pipes in the basement. If you are unable to find the cause, contact the District office and an operator can come out to assess the issue.

Is my sewer bill included with my water bill?

Newport Sanitary District is separate from the Newport Water District and does not use the Water District readings, account information or connections.

For questions regarding your sewer bills, please contact the Newport Sanitary District at 207.368.5129.